Privacy Policy

At Msike Tanzania Safari, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make inquiries, or book a safari with us.

1. Information We Collect

We may collect the following types of personal information:

• Personal details: name, email address, phone number, postal address, nationality, passport details (for bookings).
• Booking information: travel dates, accommodation preferences, dietary requirements, and special requests.
• Payment details: billing information and transaction records (processed securely through third-party payment providers).
• Website usage data: IP address, browser type, pages visited, and cookies to improve user experience.

2. How We Use Your Information

We use the information we collect for purposes such as:

• Processing and confirming bookings.
• Communicating with you regarding inquiries, itineraries, payments, and customer support.
• Personalizing safari experiences to meet your needs and preferences.
• Sending important updates, promotional offers, and newsletters (only if you opt-in).
• Ensuring website functionality, security, and improvements.

3. Sharing of Information

We respect your confidentiality and only share personal data when necessary:

• With lodges, camps, airlines, and service providers to facilitate your safari booking.
• With trusted payment processors for secure transactions.
• When required by law, regulations, or government authorities.
• We do not sell, rent, or trade your personal data to third parties for marketing purposes.

4. Data Security

• We implement appropriate security measures (encryption, secure servers, access controls) to protect your personal data.
• While we strive to protect your information, no data transmission over the internet can be guaranteed to be 100% secure.

5. Cookies & Tracking

• Our website may use cookies to enhance your browsing experience, remember preferences, and analyze website traffic.
• You may disable cookies in your browser settings, but some website features may not function properly.

6. Data Retention

• We retain your personal data only as long as necessary to provide our services, fulfill legal obligations, and resolve disputes.
• Booking records may be kept for tax and legal compliance.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request corrections or updates to your information.
• Request deletion of your data, subject to legal obligations.
• Opt-out of marketing communications at any time.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their policies.

9. Updates to Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.